Trackie You are in control of your data in Trackie. This page shows what you can manage and how to do it. For full details, read our Privacy Policy.
1. Delete your account
Request by email
Send us an email from the address linked to your Trackie account and we will process the deletion for you. We verify the request against the account email before acting.
Request account deletionYour account is closed after verification. Your personal data is permanently deleted within 30 days, including from backups.
2. Update your profile
You can change your name and profile photo anytime from Profile in the app.
3. Manage notifications
You have granular control — per channel and per notification type — from Settings → Notifications in the app:
- Channels: turn In-app, Email, and WhatsApp on or off independently.
- Types: choose which events notify you (mentions, task assignments, comments, KPI alerts, and more).
- Quiet hours: pause notifications during the times you set.
- Email digest: receive every email immediately, a daily or weekly summary, or turn notification email off.
You can also turn notification email off without signing in using the one-click unsubscribe link in any Trackie notification email.
4. Remove photos and files
You can delete messages, files, and your profile photo that you uploaded directly in the app. Files in a shared workspace may also be managed by your workspace admin.
5. Get a copy of your data or correct it
Email [email protected] with the subject “Trackie Data Request”. We will reply within 14 business days.
6. Workspaces managed by your organization
If your workspace belongs to your company or agency, your workspace admin can also help remove you from the workspace or manage its content.
Contact
PT. HILLIR TUMBUH BERSAMA, Bandung, Indonesia
Email: [email protected]